BPO FIRM

The "Zero-Fraud" Funding Engine. Process Invoices in Under 2 Hours.

In the high-stakes world of invoice factoring and debtor finance, velocity is your product, but fraud is your existential threat. Every hour spent verifying paperwork is an hour your client waits for funds—and an opportunity for competitors to steal them. Yet, rushing the process exposes you to the catastrophic risks of double-brokering, synthetic identity fraud, and phantom invoices.

BPO Firm resolves this paradox. We deploy the Factoring Security Shield, a proprietary operational framework that fuses AI-driven document analysis with aggressive human verification. We do not just “check paperwork”; we forensic-audit every load and invoice. Whether you are a freight factor in the USA battling double-brokers or a trade finance firm in Australia navigating PPSR compliance, our systems ensure you fund fast, and fund safe.

Trusted by 1000+ Companies

Core Factoring Operational Modules

Invoice & Load Verification (Pre-Funding)

Stop funding fake invoices. We act as your first line of defense.

  • The Mechanism: For logistics clients, we verify the Bill of Lading (BOL), Rate Confirmation, and Proof of Delivery (POD). We cross-check carrier MC numbers against known “double-broker” blacklists.
  • The Outcome: Elimination of dispute-related chargebacks and a 99% reduction in fraud attempts.

 

Credit Analysis & Underwriting Support

Make faster credit decisions without increasing risk.

  • The Mechanism: Our analysts aggregate data from credit bureaus (Dun & Bradstreet, Equifax), payment history databases, and public legal filings to generate standardized Risk Scorecards for new debtors.
  • The Outcome: Sub-hour credit approvals for new debtors, allowing your clients to take on more work instantly.

 

Collections & Accounts Receivable Management

Maintain your client relationships while ensuring timely repayment.

  • The Mechanism: We act as a white-label extension of your team. Our “Soft Touch” Recovery Protocol ensures we pursue payment firmly but professionally, preserving the commercial relationship between your client and their customer.
  • The Outcome: A 20% reduction in Days Sales Outstanding (DSO) and lower bad debt reserves.

 

Collateral Management & Filings

Secure your legal position effortlessly.

  • The Mechanism: We handle the administrative heavy lifting of filing and monitoring security interests. This includes UCC-1 (USA) and PPSR (Australia) filings, amendments, and terminations. We also manage Notice of Assignment (NOA) delivery and acknowledgment tracking.
  • The Outcome: 100% perfected liens on all funded assets.

 

The "Capital Velocity" Value Proposition

We function as the invisible, high-speed backend for the world’s leading Factors and Asset-Based Lenders. Our infrastructure is engineered to remove the bottlenecks that slow down funding decisions.

  • The 2-Hour Funding Guarantee: Our “Follow-the-Sun” teams in the Philippines and India process invoices while your local team sleeps. Upload batches by 5 PM EST/GMT; have verified, funding-ready schedules on your desk by 8 AM. We guarantee a <2-hour turnaround on standard invoice verifications.
  • Double-Blind Fraud Detection: We utilize a Multi-Point Verification Matrix. We cross-reference carrier GPS data, validate authority on government databases (FMCSA/ASIC), and conduct independent voice verification with debtors to ensure the invoice is real and the work is done.
  • Global Compliance Agility: Our systems seamlessly adapt to regional legal frameworks—managing UCC-1 Filings in the USA, PPSR Registrations in Australia, and GDPR-compliant debtor handling in the UK and Europe.

Industry-Specific Factoring Protocols

  • Transportation & Logistics: Specialized “Fuel Advance” processing and lumper fee verification.
  • Staffing Agencies: Timesheet verification and payroll funding reconciliation.
  • Manufacturing & Wholesale: Three-way matching of purchase orders to invoices for trade finance.
  • Construction: Progress billing verification and lien waiver management.

Our BPO Services for Complete Factoring Support

Invoice Audit/ Validation

  • Data Entry Validation
  • Duplicate Payment Detection
  • Compliance Checks
  • Reporting and Analysis

Load Verification/Pre-Purchase Verification

  • Discrepancy Resolution
  • Data Gathering and Reporting
  • Invoice Verification with Debtors (Voice & Non-voice)

Fuel Advance Management

  • Document Verification
  • Reporting
  • On Call Services 24x7
  • Verification of Pickup

Collection Follow-up

  • Payment Notifications
  • Account Reconciliation
  • Handling Escalations & Discrepancies
  • Credit Reporting

Onboarding/ Underwriting

  • Credit Assessments
  • Background Verifications
  • Market Research
  • Customer Onboarding and Training

Post-Purchase Validation

  • Handling Escalations
  • Check with Debtor
  • Manage Escalations
  • Re-sending Paperwork
Call center

Support Services for Sales

  • Scheduling Appointments
  • Email and Telecalling Services

Account Management Services

  • Customer Service Management
  • Escalation Handling
  • Inbound Call Support

Finance and Accounting Services

  • Accounts Payable Management
  • Accounts Receivable Management
  • Bank Account Reconciliation
  • Bank Account Reconciliation
  • Cash Posting Services
  • Final Accounting Processes
  • Financial Reporting and Statements

Financial Record-Keeping Services

  • Bookkeeping to Trial Balance Preparation
  • Final Accounts Compilation
  • Cash Flow and Budget Management
  • Closing Entries Preparation
Accounting Services
  • Scanned Invoices / Purchase Orders
  • Structured and Unstructured Documents
  • Email Attachments
  • Credit and Debit Memos
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BPO Firm Expertise in Factoring Back Office Support

Expert Team

Expert Team

Our team of experienced factoring professionals brings extensive industry knowledge and expertise in factoring best practices. We rely on them to deliver top-quality factoring support services.
Custom Workflows

Custom Workflows

We tailor workflows that fit your unique needs and drive growth. This unlocks efficiency in invoice processing, enhances cash flow management, and ensures seamless operations of your factoring service.

Reduced Risk

Reduced Risk

 

We rely on a detailed process to validate and audit factoring documents, such as rate confirmations and bills of lading, ensuring accuracy and preventing costly errors.

Improved Scalability

Improved Scalability

Our all-encompassing factoring back-office support services are highly adaptable, helping you manage the changing demands of growth without sacrificing time.

Elevated Customer Relationships

Elevated Customer Relationships

We empower your business with the efficiency and agility needed to quickly convert genuine prospects into clients, boosting customer satisfaction and retention.
Increased Competitive Advantage

Increased Competitive Advantage

Our invoice factoring back office support services enable you to manage higher volumes of invoices at any given time, making it easier to scale and grow your business.

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Frequently Asked Questions

How does BPO Firm detect double-brokering in freight factoring?

We use a Triangulation Verification Method. We do not just rely on the paperwork provided. We verify the GPS coordinates of the delivery against the carrier’s ELD (Electronic Logging Device) data and conduct independent voice confirmation with the shipping clerk at the destination facility. If the carrier’s identity cannot be independently validated, the invoice is flagged for “High Risk” review.

Yes. We provide full-cycle Lien Management. For US clients, we prepare and file UCC-1 financing statements. For Australian clients, we manage registrations on the Personal Property Securities Register (PPSR). We also monitor these filings for expiration to ensure your security interest never lapses.

Absolutely. Our collections team operates strictly under your brand identity. We use your email domains and VoIP lines that display your caller ID. The debtor will never know they are speaking to a BPO Firm agent; they will believe they are speaking to your internal accounts department.

We are platform-agnostic and fully trained on major factoring systems including Cadence, FactorSoft, WinFactor, Stucky, and eFactor. We access your systems via secure VDI (Virtual Desktop Infrastructure) to ensure data never leaves your control.

Our standard SLA for invoice processing is under 2 hours. For “Rush” requests or same-day funding cutoffs, we offer an expedited queue that processes verified documentation in as little as 30 minutes.